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Want to write to us? of your total balance. GPO Box 3917 BT Super Invest Product Disclosure Statement, BT Super Invest Additional Information Booklet, BT Super Invest - Super Target Market Determination, BT Super Invest - Transition to Retirement (TTR) Target Market Determination, BT Super Invest - Pension Target Market Determination, BT Super Invest Investment Options Booklet, $12.50 per trade, or 0.11% of the transaction value (if greater), 0.04% p.a. Investment giant Vanguard has launched a superannuation fund in Australia with low fees and based on index investments. Strange that a communications company haven't setup an alternative means of communications for customers to contact them when an energy company (EDF Energy) has. Request a callback, Mail: GPO Box 7490, Cloisters Square WA 6850, Call 1800 025 127, Monday to Friday, 8:00am - 6:30pm (Sydney time), Email: How likely would you be to recommend finder to a friend or colleague? Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. BT Super investment options You'll automatically be invested in the BT Super For Life fund when joining, then you're free to switch to any of the alternative options any time after. Create one Quick links Track your order > Report or track a fault > Pay a bill > Get help or contact us > Download the My BT App > Looking for BT Mail? You can continue on the same contract with the same account but there will be no exit fees if the broadband at your new home cant reach the same speeds as your old one and you want to change or cancel your contract. | BT is the wealth management brand of the Westpac Group . We are not owned by any Bank or Insurer and we are not a product issuer or a credit provider. AustralianSuper is a member of the Australian Financial Complaints Authority (AFCA) which is a free, fair and independent dispute resolution scheme. They had likely also considered the current and future financial disposition of the estranged family of your son, and whether or not you were financially dependent too. What will my retirement age and lifestyle be? What will life during retirement be like? Once your problem has been reported, you can track its progress using the link below. BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Lifetime Super - Employer Plan RSE R1001327 ABN 39 827 542 991. performance. If youre thinking of cancelling your BT broadband package, youll have to contact BT 30 days before you leave and let them know you want to cancel. Making Smart Life Decisions ft. Smart Women Society, Frequently asked questions about BT Super, Death and TPD plus salary continuance cover (also known an income protection insurance), Your personal details e.g. Investor:1800 998 185, Monday to Friday,8:30am 7:00pm (Sydney time) For further details, please refer to the relevant disclosure document(s) for the ETF, managed fund or managed portfolio option. We use cookies for security purposes, to improve your experience on our site and tailor content for you. If you're a little more experienced as an investor and would like to take a more "hands-on" approach, you can select a mix of investments by nominating the percentage of your super that is invested in the following funds: Super Cash, Conservative Fund, Moderate Fund or Growth Fund. If you have attachments send your complaint by post or use the online form. Finder offers no guarantees or warranties about the data and we recommend that users make their own enquiries before We have a range of ways to get in touch for new and existing customers. We're phasing out the 'keep me logged in' feature. Perhaps BT have never heard of WhatsApp ? If you need help remembering your username or password you can use the links below. 21-04-2020 Your beneficiary, or beneficiaries, will receive your super and any insured death benefit if something happens to you. The cost of insurance will be based on your age, occupation, gender, smoking status, pastimes and pursuits as well as the type and amount of cover requested. (like Internet Explorer or Google Chrome). More information. Through BT, you can access a range of solutions across super, investments and insurance, to help you plan for today and tomorrow. Providing or obtaining an estimated insurance quote through us does not guarantee you can get the insurance. This lifestage is for members fast approaching retirement or retired, so it has a higher allocation to defensive assets (however, slightly more allocation to growth assets than the 1940s stage). Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Next, BTs saved costs are taken off. Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. Give us a call now, sit back and let us do the work. If you've decided to select this super fund, you can apply online in less than 15 minutes. While our site will provide you with factual information and general advice to help you make better decisions, it isn't a substitute for professional advice. In the meantime, our page on accessing your super might be of assistance. (charged by the fund manager), 0.34% p.a. You should consider whether the products or services featured on our site are appropriate for your needs. 0 Ratings 18-04-2020 BT ID or Email address. Post:GPO Box 5218, Sydney NSW 2001 BT Super Request to transfer whole or partial balance of superannuation benefits to your self managed super fund (SMSF) BT Customer Relations 132 135 customer.relations@btfinancialgroup.com BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 RSE L0001090 is the Trustee of BT Super ABN 39 827 542 991 RSE R100132. It is not a specific recommendation to purchase, sell or hold any product(s) and is subject to change at any time without prior notice. on 200 Barangaroo Avenue Use the mobile app to keep track of employer contributions. Any help you can offer would be greatly received. Information provided is subject to copyright and may not be reproduced, modified or distributed without the consent of the copyright owner. If you want to talk about something we havent covered here, there are other ways you can contact BT about your broadband. Read thedisclosure documentsfor your selected product before deciding. 4190816 I don't believe it was a special deal that was not how it was sold it came across as standard. Online:afca.org.au. Australian Financial Complaints Authority Log into your account to set up your direct debit or locate your BPAY details. Youll need to have your account number ready if you call. Open an account in minutes If youre ready to get started you can apply online in about 10 minutes. A will can be challenged by the estranged family, especially if it resonates unreasonable outcome to their family and dependents. For more information contact our fleet solutions partner. The issuers of the products named on this website can be found in the relevant disclosure document. Generally, you can access your super once you meet the conditions of release. A Product Disclosure Statement (PDS) for BT Super Invest can be obtained by contacting BT on 1300 881 716 or by visiting www.bt.com.au/superinvest. For Westpac issued products, conditions, fees and charges apply. We endeavour to ensure that the information on this site is current and accurate but you should confirm any information with the product or service provider and read the relevant Product Disclosure Statement (PDS) and Target Market Determination (TMD) or the information they can provide. Our Customer Solutions Managers are here to find a solution for you and will ensure that you're regularly updated about the progress we are making to resolve your complaint. As part of our Group and one of Australias leading wealth experts, BT has been helping Australians build and protect their wealth since 1969. Online form:you can use our secureonline form to submit your feedback or lodge a complaint: Read more about our feedback and complaints process, Easy English guide and accessibility guides. To report BT building faults, or ask about the purchase of a BT property, please contact our Property helpdesk. You'll find more addresses in our Customer complaints code. We provide tools so you can sort and filter these lists to highlight features that matter to you. To give feedback or lodge a complaint about our products, services or the website, please see details on how to below. Some product issuers may provide products or offer services through multiple brands, associated companies or different labelling arrangements. Forkey information and guidance on the ethos of procurement in BT and how we work with our suppliers visit ourSelling to BTweb site. 13-09-2018 Your complaint will be reviewed in line with our FAIRGO principles. All costs are inclusive of GST unless otherwise stated. You will learn how to create a contact, add information as well as delete a contact. While such information is believed to be accurate, Chant West does not accept responsibility for +61 132135 btsocialmediateam@btfinancialgroup.com Financial Service BT Funds Management Limited ABN 63 002 916 458, AFSL No. The most complained about issue when it comes to broadband is slow speeds and dropping connection. With BT Super Invest you can choose to invest your super in shares, ETFs, managed funds and more. We have a range of cars and commercial vehicles for sale. We dont compare all products in the market, but were working on it! However, a BT WiFi extender could be quite pricey. + 0.15%* p.a. on individuals between 40-49 years of age have been shown. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Which super fund beat AustralianSuper as the best performer last year? https://www.chantwest.com.au/financial-services-guide As always, weve got you covered. However if you post some details of your problem, then you should be able to get advice via this forum. Slow broadband speeds? Finder Wallet is an arm of the Finder Group specialising in blockchain technology. Keep it turned off for a few minutes and switch it back on. Comprehensive and flexible wealth management solutions for your clients in the areas of investing, SMSF and super. Go to manage preferences and turn app notifications on. Beware of phishing emails circulating that appear to be from AustralianSuper asking you to click on a link to keep your password. If you're a Westpac, St.George, BankSA or Bank of Melbourne customer, you'll be able to see your super next to your everyday bank accounts in your online banking. Scan to download the Finder app on iOS or Android. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market. You can call 0800 443 311 to get through to an automated phone line which you can use to: If youd rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150. I'm a BT Business customer. We can also provide you with general advice and factual information on about a range of other products, services and providers. Employers have up to 28 days (after the end of each quarter) to make super payments. BT Super for Life - MySuper Lifestage Fund, BT Super - Pendal Sustainable Conservative, BT Super - Index Australian Fixed Interest, https://www.chantwest.com.au/financial-services-guide, 7 steps to set your investment goals in 2023, Eyes on radar: Themes for investors to watch in 2023, Vanguards new low-fee super fund: 3 things to consider before switching. If youve decided to switch to BT broadband, there are two ways you can go about this. BT Financial Group does not accept liability for any loss or damage caused by the use of the Clearing House service. Log in to your account and go to transactions to check all payments made to your super account.