Prices are subject to increase prior to the time you make full payment. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. Log in to get the phone number and call our agents, who will help you book over the phone. We can also offer you ABTAs scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. The active codes can always be found on our Promo Codes Page. A package arranged by us will be a Travelers are responsible for ensuring that they have all necessary travel documents and visas. To use your promo code, enter it in the space provided on our checkout page. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Airlines may deny boarding without the proper identification. If your flight is eligible to receive frequent flyer rewards, you can make sure you get proper credit in one of two ways. Some US states are also requiring COVID tests for travelers to enter. If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. For any fare we advertise, we first check to make sure there are some available seats. If you are not finding a price point that works for you, continue to check to see if something becomes available. Please refer to your airlines policy for more details on when your credit has to be used by. It is your responsibility to ensure you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. If the new flight is cheaper, you won't have to pay anything extra, but you won't get the leftover credit back either. This Website at www.studentuniverse.ca (the "Site") is owned by Studentuniverse Inc ("we", "us") and is applicable to but not limited to enrolled students and faculty members at accredited colleges, or universities and youth 16-25 years old and is provided for residents of Canada. If the credit card information is passed through to the travel services provider and you seek to charge back your payment from the provider, you agree to indemnify StudentUniverse against this chargeback from the provider, including without limitation any air debit memos charged to StudentUniverse. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. While we will make every attempt to keep this information up to date, we will not assume any responsibility for its accuracy as airlines reserve the right to make changes to their frequent flyer program without advance notice. Refund Policy. As a student, I bought a ticket from the student universe website. How much can I bring? We strongly encourage you to check all dates, details and restrictions (including whether the booking is non-refundable, non-date-changeable or subject to cancellation and amendment fees). Which I did and I saw 38 kg at first, then at the last minute 0 bag allowance. accounting for a significant proportion of the package. Most properties and vehicle rental/leasing companies require a credit card imprint at check-in. The US government keeps a list of travel requirements for all countries at http://travel.state.gov. comments . Your home country and destination country will likely have travel requirements. You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). Some tickets also may have multiple airlines. If we, or the travel service provider identified on your ATOL certificate, are unable to arrange or provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You can also update your email address to a more permanent one on your account any time. If you would not like to accept the future travel credit, we can look into the possibility of a refund. We may also disclose your personal information to our overseas related entities and to service providers who perform services for us within and outside the UK. This page sets out the Terms and Conditions under which you . StudentUniverse empowers young adults to experience the world with discount travel. Travel for less and live for more with deals, contests and more. Get Studentuniverse Refund Policy Coupon Code from this link and save money on your next purchase. However, sometimes the deal may not be available for all dates or to/from all airports. Additionally, a small number of itineraries do need to be booked via an agent. proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. All airline tickets must be issued in the name of the passport/photo identity holder. Please check that your passport is valid for 6 months or longer than your intended travel time. Without this, you can be denied boarding. Specified hotels may offer student discounts. Conditions can change rapidly in a country at any time. Minimum stay and maximum stay rules apply to return and multi-stop flights. You will need to input your traveling companions' details before entering your credit card information. :). You also can't split it between multiple flights. Please contact us by phone if you are having technical difficulties on our site. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. Many travel arrangements (e.g. Amendment and cancellation policies differ per hotel. Sound good? To view and book these flights you must be logged in and a confirmed member of StudentUniverse. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. Sometimes airlines provide us with fares they do not want displayed to the general public. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. StudentUniverse assumes no liability for the acts of the service provider in refusing service. StudentUniverse is not responsible for providing you with this information. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. If we are unable to do so, any dispute arising out of or relating to this Agreement (including the interpretation, validity, breach, performance, or negotiation thereof) or your relationship with StudentUniverse (a Dispute) shall be resolved by final and binding arbitration governed by the Federal Arbitration Act, 9 U.S.C. Your travel credit can be found in My Wallet. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. StudentUniverse is an online booking leader for students and young adults under 26 looking to make travel arrangements on a budget. And in case you didnt know, you dont have to be a student to book on StudentUniverse. First, visit the link for Studentuniverse Refund Policy Coupon Code. It is entirely at the airline's discretion to provide you with a seat on a later flight. Yes, same airline. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. You must notify your consultant of your payment once it has been made. Any provision (or part of any provision) of these terms and conditions which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions (or part provision) of this agreement or the validity of that provision in any other jurisdiction. When youre ready to use it, you can check flights on our website to have an idea of what you want. In certain circumstances we or a travel service provider may be required to cancel your travel arrangements (for example, if the minimum number of travellers required for a tour or excursion is not reached or for reasons of force majeure, pandemic or epidemic illness or if you fail to pay the final balance by the due date). Check airline policy for official rules and know that you can always ask the airlines for a request to change the route. Your travel credit and expiration date can be found in My Wallet. It is your responsibility to ensure you have valid travel insurance that covers and is appropriate for your needs. We know, its very confusing! All individuals departing from the United States of America must be in possession of a valid passport. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Some countries have reopened borders to international travelers, with guidelines or restrictions. This applies to future travel credit as well. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. We have no responsibility for these services, nor do we have the authority to make any warranty or representation regarding their standards. All rights reserved. We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. It is a requirement for some air carriers to provide personal information, including passport information, about all passengers on their aircraft. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). Are the prices I see on your site in U.S. Bad. Your legal rights in connection with the provision of individual services and third party arranged packages are against the specific provider and are not against us, except to the extent a problem is caused by fault on our part. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. Am I eligible to purchase a ticket? We will advise you of the carrier operating each flight in your itinerary. Travelers are responsible for ensuring that they have all necessary travel documents and visas. We may correct any pricing errors on our website at any time. Most of these changes will be minor and we will advise you of them at the earliest possible date. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Studentuniverse Refund Policy Coupon Code can be found at this link. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Yes, and this depends on the airline's policy. Without derogation of the obligation to arbitrate, any court proceedings relating to a Dispute, including but not limited to confirmation or vacatur of any arbitral award, shall be conducted exclusively in the state or federal courts sitting in Boston, Massachusetts. Please reconfirm your flights at least 24 hours prior to departure. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. Please ensure you read the credit details and then give us a call when youre ready to book. Keep in mind that Basic Economy flights and partially-flown itineraries are not eligible for refunds. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. All accommodation ratings are set by the relevant provider. We understand a lot of events have been cancelled due to concerns over COVID-19. You therefore agree not to look to StudentUniverse and/or its affiliates, parent company, employees, shareholders, subsidiaries, officers, directors, successors, agents, and assigns with respect to any act or omission of such providers. For many airlines, the credit is good through December 31, 2020. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. We are not obliged to accept your order and may, at our discretion, decline the order. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. StudentUniverse UK has got you covered. Eligibility, Joining, and Website Information. Most airlines have issued one free change and you may be eligible to cancel for future credit. If your search has some of these special fares available it will be messaged in the search results. And ICYMI, you dont have to be a student to book on StudentUniverse! Airlines have been updating their policies regularly as the situation is still changing. Such terms and conditions may be disclosed by use of hypertext links. Unfortunately if we cant reach you, our agents have to move on to help other customers. Many airlines are offering to waive change fees for flights booked in the next few . These policies and rules are binding on you, so be sure to review them before purchase. Some countries also require a machine-readable passport and/or unstamped available pages. A refund must never exceed the original payment amount. However, ***** policy allows rescheduling of your flights until September 2023. Your help in finding any issue that our QA team missed would be greatly appreciated (and is usually rewarded). You should also confirm departure times for each onward flight. Packages cover a StudentUniverse AU has got you covered. Business Details Eligibility, Joining, and Website Information, Itineraries with more than 2 destinations. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. Any changes to the carrier after you have received your tickets will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Therefore, where your requested travel arrangements require that your personal information be sent to an overseas recipient (other than any of our overseas related entities), you agree that this is at your risk and we will not be liable or accountable for how those recipients handle your personal information. Sign up for sale alerts, email-only discounts, travel inspiration and more. You also can't split it between multiple flights. Many airlines are reducing their scheduled offerings and some are cancelling service altogether. Do you have better flight specials available by phone. When emailing us, make sure you include the invoice numbers of everyone in your party. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. How do I book seat assignments and meal requests? It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). We are experiencing unprecedented volumes of calls and messages at this time. But ATOL protection does not apply to all travel and travel services. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. If this is not the case, you must let us know. Change rules and fees can vary tremendously. We advise you to print the on-screen confirmation. This is very common, just make sure you have the card holder's permission! You may be denied entry onto your carrier and/or entry upon arrival at your destination, or be required to self-quarantine at your destination and upon your return to the United States. For updated testing or vaccination requirements by country, check out our list of where Americans can travel right now for details. Transport and accommodation providers have differing cancellation policies and rules. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Such a change is deemed to be a minor change. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Any booking you make will be with the relevant travel service provider and not StudentUniverse. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. If you look up reviews of tripmate, you will see 1 star across the board. We cannot issue a refund for you if the airline policy does not allow it. When you buy an ATOL protected flight or flight inclusive travel through us you will receive an ATOL Certificate. Fulfillment of a request cannot be guaranteed. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. Our Privacy Policy, which you agree may be updated from time to time in our sole discretion, is available for viewing at https://www.studentuniverse.com/about-us/privacy-notice. Have I signed up before? Save your details for a quick and easy checkout process. We offer exclusive student flight discounts that cant be found anywhere else and offer steeper flight and travel deals when we know students want to travel. In these circumstances (except where you have failed to pay the final balance) you can either have a refund of all money paid or, if available, accept an offer of alternative travel arrangements of comparable standard (we will refund any price difference if the alternative is of a lower value). StudentUniverse is not an insurance company. StudentUniverse does not guarantee that the prices of student plane tickets found on this website are the most competitive in the market. (Opt out at any time). If you have made a booking with us for an individual service or for a pre-arranged package organised by someone other than us our obligation to you is to (and you expressly authorise us to) make travel bookings on your behalf with reasonable skill and care and to arrange the relevant contracts between you and travel service providers on your behalf. You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Please check your airline's policy. The credit is a one-time use, not like a gift card where you can use it for multiple things. Please allow adequate time to obtain any such advice or documents. Please understand that travel service providers may not be able to accommodate every request. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. If you are a British citizen we will provide you with general information on visa and passport requirements that apply to international travel bookings you make with us. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. In addition, the US is requiring all passengers arriving on an international flight to have a negative COVID test taken within 3 days prior to your flight. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. Also, current discount deals are available at the link. You are solely responsible for any such fees as well. If you do not, for any reason, any refundable amounts will be forfeited to the airline. We are a Member of ABTA, membership number W325X. Please refer to the existing refund policies and tuition and fee information which apply under normal circumstances as the following only apply to current COVID-19 and other campus closure concerns. Yes, and this depends on the airline's policy. It is entirely at the airlines discretion to provide you with a seat on a later flight. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. If you are not familiar with a stopover, it is when you are traveling from one destination to another, and stopping along the way (or the way back) in another city. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). Your rights in relation to packages arranged by us are set out in these Booking Conditions (which are deemed to incorporate all terms and conditions of each travel service provider for the various components of your package travel arrangements). period of more than twenty-four hours or include overnight accommodation. Cancellation less than 30 days before departure of first product to depart in relevant booking: No refund due. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. The booking confirmation email or reference number must be given to the accommodation provider at check-in. To make a booking, click "Buy Now" and follow the prompts that appear on-screen.
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