select the tax you wish to set up the direct debit for, and click 'Create'. You can also view your statement online by logging into your account on eflow.ie: Please note statements issued to your account prior to our systems upgrade on August 7th 2021, are not available. To reset your password, you will need your username. Choose 'Apply for Direct Debit'. The toll plaza is approximately 5km from Waterford City. where the Customer consists of two or more persons all the respective covenants by the Customer shall be deemed to be by such persons jointly and severally. Registered post pay customers can make a full payment or pay a selection of unpaid journeys towards their outstanding balance on eflow.ie by logging in clicking on the pay outstanding button on the account overview page. This means that you will have to pay your toll by the following day 8pm deadline to avoid late penalties. A verification email will be sent out with a link which, when clicked, will verify your email address. To change your Direct Debit details, all you have to do is sign into your My Virgin Media account: 1. These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. Standing orders name, address, contact details and details of the vehicle/s that you wish to register as Registered Vehicle/s (such as vehicle class, model, colour and registration details); whether the Vehicle/s registered are assigned to the M50 Video tolling or Tag tolling option; whether the Account is to be a personal, business or visitor account; the type and manner of delivery of Account Statements; and. Adam Rozsa. Except as expressly stated in this Agreement, any and all representations, warranties and undertakings, express or implied, are hereby excluded. Here you will find everything you need to know about Direct Debit, including all of the benefits of paying this way, and handy tips to help you solve any problems. The Scheme is only available to vehicles that have a Tag.6.7Refunds will be credited to the Account associated with the Eligible Vehicle Tag one month in arrears.6.8We will process your transactional data, including your personal data, for the purposes of: (i) crediting any refunds to your account; (ii) invoicing Transport Infrastructure Ireland with respect to the cost and payment of the refunds; (iii) reporting on the Scheme to TII and DTTAS; and (iv) monitoring compliance with the Scheme Rules. 3. 3. If you need to change your top-up amount, please contact us and a member of our customer service team will be able to change you top-up amount. Please note that we are required to check your bank details are correct and perform an identity check through a third party credit reference agency so please ensure that your personal details are correct. See how to access your statements and learn more about your account balance. To retrieve your username, you will need your account number, mobile number and email address. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. eFlow Post pay customers are billed a month in arrears. Back to Step 2. Direct Debit (from SEPA Single Euro Payments Area only). Scroll down to Additional Authorised Contacts. The Mandate is the formal approval given by the Debtor allowing the Creditor to collect future payments on his/her bank account. Select Direct Debits. Please Note: The cut off times will display on screen when you are cancelling the direct debit. There's a 5% surcharge if you pay: monthly; every 6 months; There's no surcharge if you pay yearly. any other sums and charges due to it pursuant to the terms and conditions of the Agreement. For Post-Pay accounts your payment date is displayed under the Invoices and Payments heading. Eflow are a disgraceful company and Eflow are a disgraceful company and employ an equally disgraceful company EPC plc to chase fines. How we will communicate with you. An automatic payment is a regular payment that's set up and controlled by you. Learn how to manage your account, recover, and update your account details. (in the case of a Post pay Account) the amount due to eFlow on the next Payment Date shall be increased by the amount due in respect of such Toll, provided that where you have breached this Agreement (whether by reason of failing to pay to eFlow any amount due to it in accordance with this Agreement or otherwise or, in the case of a Pre pay Account, the balance of such Pre pay Account being less than the Minimum Balance), you may not be able to avail of this right. 6 monthly . Manage your Direct Debit payments: With our online Direct Debit Manager tool, you can quickly and easily review and amend your payments. 29.1Where either you or eFlow is required to notify the other pursuant to this Agreement, or otherwise wishes to communicate with the other, such notice or communication may be served:a. in your case to eFlow. All they need to do is complete the mandate by phone, online on your website or on paper. WeveupdatedoureFlowstatement.Forhelpunderstandingyourstatementclickhere. Tide Platform Limited (Tide) designs and operates the Tide website and app. 21.1For information on the processing of your personal data, please see the eFlow Privacy Statement and eFlow Data Protection Notice in our Downloads section here. whether the Account is to be a Pre pay Account or a Post pay Account. under the 'Payment Details' section, click the 'Manage Bank Accounts' button. Payment method properties. you must accept the terms and conditions of this Agreement in accordance with clause 2 as applicable; and. And i'm sure i'll have to chase them for a refund on the tolls that i'm overpaying for now. View your Direct Debits. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. Please note: If your vehicle is registered to a previous address and you have recently changed address, please ensure that you inform the Division of the Department of Transport, Tourism and Sport in their Shannon office, so their driver records can be updated. Direct debits are generally used to pay regular bills from your current account. Under the My Details heading you can update your name, phone number, and email address. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. You can either have a post pay or pre-pay account: With Post pay accounts, the balance that you see when you log in to your eFlow account is the total for journeys on your account owing since we last received a payment. To cancel a SEPA DD you can submit a Cancel SEPA Direct Debit Mandate request via the Online Service Desk area of 365 online. If you select to receive your statements by email, every month well email you a link to your statement. 16.1You agree to return the Tag to eFlow: 16.2Where you fail to return a Tag in accordance with this Agreement, within fourteen (14) days of being obliged to do so, eFlow may impose a charge of 20.00 plus VAT or such other cost as applicable at that time, on you, such charge to be debited from your Account. If your postal address is different to your billing address, select the Delivery/Shipping Address is different to Billing Address box or the Mailing Address is different to Billing Address box and enter your new address in the form that will appear. If you would like to update your postal address this can be completed under the Billing Address heading. Whole Bill Direct Debit. Click on the + symbol and then fill in the details of the individual(s) who you wish to add. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. the Registered Vehicles shall be treated as Unregistered Vehicles. The allocation for the Scheme in 2020 is up to a maximum of 1,500,000. Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. If you need access to these statements, please contact our customer service team and we will be able to retrieve your previous statements. If you require a larger top-up amount, please contact us. Login to your online account. Please do not open any links from these or any other suspicious messages. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. Such amount may be varied with prior notification to the Customer.11.3Fees do not apply to vehicles that have chosen Video Tolling on a vehicle.11.4There is no fee payable in connection with the issue of the Monthly Account Statement where such Account Statement is notified by email and made available online. Your balance may have a minus amount if it is a Pre pay account which is in credit. If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. A Direct Debit lets your bank or building society know that businesses and services can take money from your account on a set date. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. Select Primary in the drop down menu under the Payment Priority column of the card you would like to make your primary payment method. I can't tell you what to do, but if you can cope with the direct debit, it is cheaper to do so." 3. 27.1The terms and conditions set out herein constitute all the terms and conditions of the Agreement. Once they fill it out, you can take payments from their bank. If a tag registered account becomes suspended, the tag will become inactive and will not work on the M50 toll or any other toll roads. If this matches what we have on file, we will send you an email with a link to reset your password. where the Tag is defective or is found following a notification by the Customer that the Tag was lost or stolen; or. . At toll booths, you will have to stop and pay at the booth if your account is suspended. Select the Date you would like your account closed from. How to contact eFlow? Keep it as accurate as possible by giving regular meter readings. A Direct Debit is an easy and convenient way to make payments. A direct debit is a regular payment that's approved by you but set up and controlled by the business you are paying. You will be deemed to have accepted any such changes within fourteen (14) days of the notification or when you have a toll transaction on the M50 after the date of notification, whichever is the earlier.20.2If you do not accept the terms and conditions of this Agreement, or any future alterations, amendments or other changes to the terms and conditions of this Agreement by eFlow, you shall notify the eFlow Customer Service Centre within fourteen (14) days of issue of those details by eFlow and this Agreement shall be terminated and any Tags should be returned in accordance with clause 16 above. As per clause of the eFlow Terms and Conditions, there is a charge of 20.00+VAT for each unreturned eFlow tag. SEPA Direct Debit is a reusable, delayed notification payment method. We'll also take into account: Where you have chosen a Post pay Account; eFlow grants you a non-exclusive, non-transferable, limited right to access and use the eFlow website located at www.eflow.ie (the Site) and the material displayed thereon. Payment will be taken from your account between the 12th and 18th of each month. In the case of a pre-pay account, the balance shows how much credit you have left on your account to cover future journeys. Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. These rules place primary liability on the bank where the transaction was initiated (Initiating Bank) to demonstrate proper authority to debit your account. You can pay your vehicle tax by Direct Debit - either online or by going to a Post Office that deals with vehicle tax. The amount you pay depends on how often you want to make a payment. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. Learn how you can pay your toll before or after your journey. your entitlement to use the Toll Collection System contemplated by this Agreement shall cease; and. This highly secure method of payment is quick, cheap, efficient and thanks to the regulations around DDs, very secure. To view a list of your journeys, log in to your eFlow account and click Journeys. in respect of any Toll and related charges; all amounts payable by way of Account Fee; all amounts payable by way of Additional Account Statement Charges that may be introduced any Late Payment Charges; and. This article describes how to collect payments via direct debit. The information to be included in the Account Application Form shall include: B.2Before this Agreement takes effect and an Account is opened by eFlow: B.4 If you have insufficient funds in your account to pay a direct debit, the payment might not be made or a charge could be incurred. You acknowledge that you have not relied upon any representation save for any set out in these terms and conditions.27.2The interpretation of this Agreement shall be governed by Irish law and the Irish courts have jurisdiction to resolve any dispute in relation to the Agreement.27.3There shall be no waiver of any terms or conditions unless such waiver is evidenced in writing and signed by the waiving party.