An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. We've come across 5 numbers locally that we can't call. Calls are billed in one-minute increments. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Lets get it Straight. You'll get all the information you need right on your phone! The 2nd person wanted me to scratch off the pin on the data card. You will need to perform a separate checkout for the items in your cart. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. It goes against our guidelines to offer incentives for reviews. If you are Straight Talk/Total Wireless customer or have a service plan provided by SmartPay, please call here: 844-663-1309 or email [emailprotected] WebTo Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Hamilton Ontario, MidWest Federal Credit Union Midwest Federal Credit Union Discriminates against Asians and people disabilities, PTSD and lies about their Certified ID is Fake Maine Brunswick, Braman Honda of Palm Beach Address: 5200 Lake Worth Rd, Greenacres, FL 33463 Phone: (561) 790-8570 bramanhondapb.com https://www.bramanhondapb.com/ my email is johntharp2023fl@gmail.com in case anyone wants to respond to the email or if you had a similar experience. All rights reserved. We also ensure all reviews are published without moderation. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. You have quick access to the information you need from the fly out Menu on the top left. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Sorry you won't get any! The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. HIGH SPEED INTERNET REQUIRED. I don't recommend Straight Talk to No one! Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. Drove 160 miles, got the sim card, fought with them for four hours to get it working so I could port my number. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Unacceptable. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. File your review. I have never experienced worse customer service in my entire life. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. I then told him that we would be leaving Straight Talk before the weeks done. > Change Credit Card or Checking Account. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Message and data rates may apply. Plans include unlimited talk and text and high-speed data. Consumers love to do business with someone that can admit mistakes and state how they made improvements. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. How do I know I can trust these reviews about Straight Talk Wireless? Current items cannot be combined with other purchases. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. I even asked them if I would get resistance from the store and they insured me it would be fine. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. Subject to our Reasonable Use Policy and Terms of Service. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. See 911 for details. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Straight Talk: Call 1-877-430-2355. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. It offers a wide variety of smartphones and allows users to activate service on their current phones. The company offers a wide variety of phones, including budget phones that come free with a phone plan. Access the Wifi Optimizer to help reduce data usage. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. You have exceeded the amount of items allowed in your cart. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. They might even offer some discounts or incentives to keep you with them. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Asked for a supervisor and was told they don't transfer calls. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. We then hung up. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Concluding that she was psychotic, I asked to speak to a supervisor. So I'm out money with no phone or service and thus far no solution offered. So if thats what you want, feel free to explore it. I asked for a manager or someone that could do something. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. Straight Talk is one of the leading wireless carriers in the United States. Navigate to the Support tab and click on Contact Us. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Smart Pay items cannot be combined with other purchases. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. They also have a rewards program so you can earn points to get free monthly plans. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. You can keep your Straight Talk phone number after canceling their service. If you need to see tips for WiFi connectivity, click here. Concerns about data usage are often reported by users. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. Calls must originate from the US, or Puerto Rico. Customer service is the worst, worst trained individuals on the planet. You can call us directly and we will help you. You have until DATE to complete the activation or you will lose your spot. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Many consumers have expressed frustration with Straight Talk's phone-based customer service. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. They refuse to credit my account and are charging me full price for another month without the service I paid for. I am probably leaving them after over 10 years. Your balance information will be displayed on the screen. Their website claimed my transaction didn't go through even though my credit card was charged. Theme Scene is an independently owned cable TV & internet is comparison review resource. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. CROOKS! My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. We will get back to you in a few minutes. I have questions that Wal-Mart can not answer. Estimated amount consumers saved since 1997: $15,590,010,907. WebCustomer Service Chat Access Reward Information Download it now! If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. The phone is not within the Straight Talk Service Area Map . EMAIL: Turn off push e-mail or set e-mail accounts to sync every hour or longer, or to update manually. Send a letter: It is also possible to write and send a letter to Straight Talk. Yesterday we discovered that we can't call the New York State Police. This helps your unused balance roll over to the next service cycle. At this point youve probably tried calling Straight Talk Wirelesss customer service. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. I use the app to refill my monthly service and it always goes off without a hitch! Wi-Fi: Use a secure Wi-Fi connection to stream music, video, and other data heavy content. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Check running services and close unnecessary applications. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! By account information, we mean phone numbers, account numbers, login details, and more. Phone was fine for a month. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. We DO NOT remove reports. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. They refuse to refund my money too. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Will I be able to use my existing handset when I move to Straight Talk? People do change cards. Tried again this afternoon, rep. was very rude and condescending. A couple hours later my phone lost service. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Why Can't I Talk To A Real Person. Credit card and Account required for enrollment. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. strict standards for business conduct. Or who knows as it was not freely shared. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns So I'm out money with no phone or service and thus far no solution offered. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Billing & Payment. Conveniently this happens while Im broke down in the middle of road. on 2/28 at 12:51PM Unsubscribe easily. Some phones on specific plans have hotspot capabilities. I can call my son in Maui. They say they'll call you back. Once the app and email has been set up, an icon will appear on the applications menu. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. It offers the best smartphones on the market, some of which are sold at significantly discounted rates. So we created a free concierge service you can call at the phone number below. They all told me no problem they can get it working. Pre-order items cannot be combined with other purchases. I have been without service since 1/02/23. Stole $57.98 from me. Hopefully I can get them to unlock my sim so I can switch to something else. I am a prospective customer of Straight Talk. I will be looking for another pre pay service with hopefully much better customer service! *Refer to the latest Terms and Conditions of Service at straighttalk.com. Straight Talk will unlock phones for current and former Straight Talk customers for free. To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. Even when they trouble shoot my son's phone he still can't do anything. I am very upset that they would not honor the warranty that the phone was supposed to have. After setting the sync settings, emails will begin displaying on your phone. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. Enter your address to check service availability for your address. Thank you, you have successfully subscribed to our newsletter! After installing it in my phone it said SOS for the cell signal. You can contact us at 1-877-430-CELL (2355) to change it. Yes, you can with the Straight Talk Bring Your Own Phone program. I can't get pictures in my texts and they are no help after days of taking to them. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Wasted half a day! This number worked fantastically, and I got all I needed accomplished! Once there, you can enter your mobile number to check your Service End Date. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Sorry they won't. I resisted but they insisted they needed the info and there would be no problem. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Your Privacy Choices. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. WebStraight Talk, Inc. I gave him my code as I have done in the past. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. I guess you get what you pay for with the cheap service!!! Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. Finally switching. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Manage your wireless service from anywhere at any time with the Straight Talk My Account App. SELF-SERVICE AT YOUR FINGERTIPS I called ST customer service. Press # three times. Unsubscribe easily. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. I accidentally threw my sim card away when switching to Visible. Yesterday one of our phones just stopped working (wouldn't turn on). My existing internet was down with no ETA and 3-days to even get a reply. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. It allows the users Very frustrating since Im having to borrow someones phone. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Copyright 1997-2023, Ripoff Report. But they were so QUICK to take the money out of my account. Privacy policy Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] If you paid for their service in advance, you are entitled to a refund. No international roaming allowed. You have exceeded the amount of items allowed in your cart. I mean extremely rude. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). You have exceeded the amount of Smartpay items allowed in your cart. The didn't know there own settings to get their phones to work. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. WebUnlocked phones youre bringing to Straight Talk. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. > Sign In / Reset Password. I am very angry. Service is currently available for your address. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. I have been a customer for about 7 years (with 4 phones/lines) in my household. I spent HOURS on the phone with customer service getting the same answer every time. They are NEVER helpful and could care less about what you need done. I've been on the phone 4 different tech people. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. Calls must originate from the US or Puerto Rico. And yes, there are several ways to reach the Straight Talk customer service team. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. Tim was only in his late 20s, but just didn't care anymore. Find more than 137,785 complaints| Ripoff Report I let him know this in no uncertain terms. This whole situation is f*cked up and I dont know what to do. WebChat with one of our agents live. A link has directed you to this review. 2023 Trustpilot, Inc. All rights reserved. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . No one knows how to help or even cares. WebGet rewarded with Free Service at Straight Talk Rewards. Turn off Bluetooth and GPS when not in use. Wondering if a report is missing? **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. service. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. Never called . This special promotion only allows one additional line to be added at a time. Click Submit'. Alarms, TTY and other systems may not be compatible. Your new Straight Talk will be ready to complete activation when your old phone stops working. He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. There's a problem. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. If you need more data, you can purchase a 2 GB data add-on option for $10. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. WebStraight Talk is a scam For the last few months I have had data problems, connectivity issues, cannot log in to website or app. There's no kind of help or communication to help at ALL. Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. After spending over 2 hours on hold they disconnect me. If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. Harris Teeter. It's a scam. They are terrible! It is impossible to talk to someone who speaks fluent English. Where do I start!